ISO 22320 - Emergency Management
Continuity, Resilience & Recovery
To minimize the impact of disasters, terrorist attacks and other major incidents, ISO has published a new standard for emergency management and incident response. ISO 22320:2011, Societal security – Emergency management – Requirements for incident response, will help save lives, mitigate harm and damage and ensure continuity of basic services such as health, rescue services, water and food supplies, and electricity and fuel delivery.
At a time when the need for a harmonised approach towards business continuity is needed, the ISO 22320:2011 establishes a foundation for the co-ordination and co-operation amongst all involved parties during an incident, therefore minimising the risk of misunderstandings and ensuring a more effective use of combined resources. It will also help to improve interoperability by ensuring timely, relevant and accurate operational information by specifying processes, systems of work, data capture and management.
The ISO 22320:2011 outlines global best practice for establishing command and control organisational structures and procedures, decision support, traceability and information management and will prove to be a valuable tool for all types of organisations to improve their capabilities in handling incident response in any crisis.
Benefits of ISO 22320 Emergency Management
- Become internationally recognized
- Gain competitive advantage
- Enhance the right skills to manage complex and stressful events
- Improve the ability to respond to threats
- Improve decision-making skills during crises
- Help the organization to identify its individual performance requirements
- Build customer trust
- Provide guidance on command and control structure
- Develop advanced resource allocation
- Provide careful and appropriate operational information
- Enhance cooperation and coordination processes
