ISO/IEC 20000 was released in 2005 based on Information Technology Infrastructure Library (ITIL), best proven practice framework and was updated in 2011. It also supports Microsoft's Operations Framework.
Risk based asset management (ISO 55001) has proven to be effective for asset-intensive systems by using risk to balance the operational performance of the assets against the asset life-cycle cost.
Supplier relationship management (SRM) consists of managing and planning constructive interactions with the third-party vendors that supply your business with goods and materials.
In some organizations, there may not be sufficient work and time to justify a full-time Quality Manager to coordinate with the other departments. Busy directors and managers may need to concentrate on their prime business roles as well.
