TL 9000 - Telecom QMS
Transportation, Telecom & Energy
TL 9000 is a Quality Management System (QMS), specifically designed for the ICT industry. It is based around ISO 9001 and was developed by the Quality Excellence for Suppliers of Telecommunications (QuEST) Leadership Forum for improving the processes, products and services within the ICT industry.
It is to define the unique communications quality system requirements for design, development, production, delivery, and service for Telecom Companies Throughout international telecommunications industry. In addition, it specifies measurements for companies to help evaluate the effectiveness of quality implementation and improvement programs.
The TL 9000 - Telecom QMS standard is the telecom industry's unique extension to ISO 9001:2015 and includes supplemental requirements in the following areas:
- Performance measurements based on reliability of product
- Software development and life-cycle management
- Requirements for specialized service functions such as installation and engineering
- Requirements to address communications between telecom network operators and suppliers
- Reporting of quality measurement data to a central repository
The benefits of TL 9000 Telecom QMS
- Use quality management to deliver a more reliable and consistent service
- Measure, monitor and continually improve your quality management
- Identify ways to cut costs, speed up delivery and increase revenue
- Become more competitive with better service and lower cost services
- Demonstrate quality management to open up new market opportunities
- Improves company’s brand value and image.
- Reduces safety measure costs.
- Creates a sustainable business structure.
- Leads to fewer traffic accident fatalities and serious injuries.
- Provides opportunity for establishing Road Traffic Safety Management System and helps in setting goals.
